Shipping policy

We offer three shipping speeds-

konga Standard (2-3 business days)

Konga Standard (3-6 business days)

Next day delivery

Please allow 1 to 2 business days for us to receive and process your order, then one of our carriers takes it from there. You’ll get a shipment notification email with a tracking number as soon as your package ships. 




Sorry about that! In a few cases, the courier takes 1-2 business days to register your shipment status. When we recieve your tracking info you'll get a mail!

Yes!

You can make an exchange as long as your package hasnt been tampered with.

Product and Usage

The color will likely be vibrant for the first 3-5days then slowly begin to fade as the days go on assuming you do not apply more gel.

But as soon as it touches soap and water, it comes off completely!

Yes!

You can wash it off as soon as you put i in your hair (but you wouldnt want to do that, im sure.

Our colors definitely wont permanently stain anything you own, but there’s the possibility of transfer.

When fully dry you may experience minimal transfer onto your hands when you touch / comb out your hair. This will rinse off easily with water or when wiped off!

your experience will vary depending on your application method.

No it won’t!

Unlike normal hair dyes that enter into your hair strands to change the color chemically, these ones coat the strands of your hair like makeup,

this way your hair is not damaged and you can wash everything off whenever you want!

The colors can be applied on damp or dry hair.  It appears more vibrant on dry hair but damp hair helps to spread the gel easily. You can try both to determine what you like

Sleep with a satin bonnet or a durag to make your colour last the longest! Doing this prevents it from discreetly rubbing off on your pillow.

A lot of people have reported that it made their hair softer after using it.

If you use it with another gel, there is a small chance you might experience dryness depending on the brand of hair gel used.

yes! Its very pigmented, so its vibrant on black hair as well.

If the product is subjected to excessive heat or cold for short periods of time, it will not impact the product’s efficacy, though it may result in a thicker/thinner texture or separation. Just shake it up a bit and youre good to go!

Yes!

It can be used on relaxed hair too! Even wigs!